Everything you need to know about music on hold and messages on hold

Music On Hold Info provides all the information you ever wanted (and more) about music on hold, music on hold equipment, music and messages on hold and music on hold companies. Although many of us hear music on hold daily, few understand the options for legal and professional music on hold content, or how to implement them on their particular phone system.

The term music on hold itself is also subject to confusion.  ”Music On Hold” is broadly used to describe :  1) Music on hold without any voice on hold content.  This can include music on hold radio content and royalty free music on hold.   –  and  -  2) Music and messages on hold which combine custom voice on holdcontent with music.  This powerful form of music on hold can greatly enhance company image, improve customer service, reduce hang-ups, increase sales of products and services, and provide vital information to callers.

Music On Hold Info has compiled a comprehensive amount of music on hold information broken down into four basic sections: Music On Hold Systems, detailing the primary ways music on hold can be implemented in various phone setups.  Music On Hold Equipment, detailing the various equipment options available for implementing music on hold.  Music And Messages On Hold, detailing the process of getting an on hold company to produce professional on hold content that maximizes your hold time.  And, On Hold Music Formats, detailing the different ways music on hold is stored and distributed.